Document360

What is Document360?

• Document360 is an AI-powered knowledge base platform that helps you create, collaborate, and publish a self-service knowledge base for your customers or teams with ease.
• Using Document360 you can create private and public documentation, API documentation, user manuals, SOPs, FAQs, Wikis, and more.
• Document360 caters to a wide variety of industries like SaaS, Education, Healthcare, Manufacturing, Legal, and more, with thousands of customers across the globe.

Why choose Document360?

• Document360 is the #1 rated SaaS product in the knowledge management and self-service category on G2 and Capterra.
• Manage all your documentation needs in one place with our portal and site which offer advanced content creation, management and consumption experiences.
• Industry leading analytics with article and reader specific performance metrics.
• Leverage the power of AI in your knowledge base with Document360's AI assistant - Eddy, which offers AI writer, AI summarizer, AI meta tag generator for SEO, and much more.
• Integrate seamlessly with your existing systems like Salesforce, Zendesk, Freshdesk, and collaboration tools like MS Teams and Slack.
• Localize your knowledge base content in 40+ languages of your choice.

Business ROI

• Reduce support costs and boost productivity.
• Reduce onboarding time and training costs of employees
• Increase customer satisfaction and reduce churn with self-service documentation.
• Supercharge your API documentation for internal and external consumers.
• Seamless knowledge transfer within your organization with a centralized SaaS knowledge base.

Document360 is the perfect tool to empower your customers and teams with real-time knowledge.

‍